Overview

1. ROLE OVERVIEW 

Job Title:                           Manager

Department:                      Armagh Rural Transport (ART)

Responsible to:                 The Board of Directors                                                                              

Hours:                              35 hours per week – to include occasional unsociable hours involving evening and weekends (time off in lieu applies)

                                        Permanent position post successful probation and dependent of continued funding.

Salary:                              £35,000-£38,000

                                           plus 3% pension contribution

Annual Leave:                   25 days plus 12 bank and public holidays. This increases after 5 years

Location:                           Armagh ART Office

Probationary Period:          6 Months

Additional Benefits:            We offer an employee Health Scheme and an Occupational Sick Pay Scheme.

2. ROLE OUTLINE

To have overall responsibility for the management of Armagh Rural Transport by:

• Overseeing and developing the activities of the company.
• Management of all staff, volunteers & vehicles.
• Implementing the strategy of the company as set down by the Board.
• Providing the Board with reliable and prompt management information reports.
• Monitoring adherence to company operational policies and procedures.
• Monitoring legislative and procedural requirements as set by statutory agencies.

3. MAIN RESPONSIBILITIES

Strategic Development:

• Work with the Board to develop and implement Strategic and Business Plans to achieve Armagh Rural Transport’s objectives.
•  Review and update policies and procedures to keep them in line with ART’s strategy.
• Implement and monitor adherence to operational procedures and legislative requirements as set by statutory agencies.

Financial Management and Income Generation

• Manage Armagh Rural Transport’s financial operations, including annual budgeting, quarterly reporting, and monthly updates to the Board.
• Ensure compliance with financial and budgetary policies and keep ART within budget.
• Collaborate with the Board to secure funding and adhere to funding requirements.
• Seek new sources of income and strategies to grow the Company and its long-term viability.

HR Management

• Manage the recruitment and supervision of staff and volunteers. Conduct regular team and individual meetings with staff.
• Plan and schedule work and assign drivers, optimising the use of resources and meeting demand.
• Ensure staff follow the organisation’s policies and procedures as outlined in the Staff Handbook. Ensure staff wear their uniform, PPE, and ID badges, and uphold similar standards across the organisation.
• Attend and participate in training and development events as needed to stay updated on relevant policies and procedures.

Facilities & Risk Management

• Overall management of company premises and vehicles; and responsibility for Risk Management throughout the organisation.
• Ensure company vehicles have periodic safety checks, servicing, preventative maintenance and are kept in good order, including all mandatory checks on ancillary equipment such as electric tail lifts, in compliance with company policy and current regulations.
• Undertake passenger risk assessments, as required.
• Ensure that all information received and disseminated, whether verbal or written, concerning passengers is treated in the strictest confidence, and that all such information held is regulated and controlled in a similar manner.

Lobbying, Representation and Stakeholder engagement

• Develop and implement Lobbying Strategies to engage with key stakeholders to ensure the interests of Armagh Rural Transport and our beneficiaries are maximised.
• Represent Armagh Rural Transport and the needs of our clients with Government officials, Senior Civil Servants, Local Representatives, and other Stakeholders and Funders.               
• Attend meetings, displays and other events related to ART when required.
• Liaise with other organisations to adapt and implement best practices to allow the company to operate effectively and efficiently.

Communications, Media & Public Relations

• Ensure Armagh Rural Transport is consistently presented in a strong and positive manner through our social media channels and any other mainstream media opportunities including newspapers, radio, or television.
• Promote and develop the company and our services.

Flexibility Clause

You will be expected to be flexible with respect to these duties and to undertake other work within competence and reason to reflect priorities in work demands.

PERSONNEL SPECIFICATION

ESSENTIAL CRITERIA

• A minimum of 3 years’ management experience including staff, financial and project management responsibilities

• Experience dealing with all aspects of staff management (including recruitment, induction, training, appraisals, grievance & disciplinary)
• Experience of developing business plans, setting financial and budgetary controls.
• Excellent IT skills and experience using MS Office (Word, Excel, Powerpoint, Outlook)
• Excellent communication skills including public presentations, report writing, facilitating meetings and public engagement, and dealing with the media.
• Have a current full driving licence and access to a car to get to work and attend meetings.

DESIREABLE CRITERIA

• 3rd Level qualification or equivalent in a business or community development or related subject or have a relevant Management qualification e.g., ILM Level 5 or Level 7.
• Experience of working within the voluntary and community sector and an understanding the arrangements under which a charity and ltd company operates.
• Experience managing volunteers
• Experience working across a range of external stakeholders & agencies
• Experience leading an organisation, large team, or project
• Hold a Managers Certificate of Professional Competence in Passenger Transport Operations.
• Experience of a transport computerised booking and scheduling system.
• Experience of dealing with the needs of older and disabled people.