Overview

The manager will oversee all aspects of our charity shop management and be instrumental in the growth and development of the shop and our online business.  Through strong leadership you will lead and empower a team of staff and volunteers to deliver high levels of excellent customer service while offering support, direction and inspiration when needed.  You will be responsible for the financial management of the shop and will be proactive in the overall strategic direction and development of the business and its people.

If you have strong, demonstrable experience working within the retail/service industry within the last five years with particular regard to:

• Customer Service
• Supervisory and management experience
• Stock taking, analysis of sales figures/projections and subsequent planning.
• A working knowledge of social media and online selling, then we would love to hear from you, full job description and person specification attached.