Overview

HHP is seeking a Volunteer Legal Patient Advocate

Essential Duties & Responsibilities:

• Serve as a patient advocate
• Communicate effectively and professionally with clients, medical providers and solicitors/lawyers
• Refer patients to HHP resources as needed
• Be open to learning about how to work with marginalized communities
• Learn basics on Insurance policies and procedures
• Attend trainings
• Commit to a regular schedule
• Be knowledgeable of and abide by the HHP Confidentiality Policies and Procedures
• Volunteers for this position should have excellent customer service, computer and communication skills

This role has a time requirement of a minimum of 5 hours weekly for a duration of 6 months - 1 year 

Qualifications & Requirements:

• Lawyer, Solicitor, Barrister or paralegal qualification
• Case management experience preferred
• Adaptability when dealing with constantly changing processes, computer systems
• Exemplary critical thinking skills
• Proficient experience utilizing G Suite with emphasis on Google Docs and Sheets
• Exemplary communication skills, both orally and written, to a variety of individuals
• Ability to multitask
• Ability to function and make appropriate decisions in a fast-paced environment